Customer Service

Shipping
Orders are shipped within 24-48 hours of receipt. For orders going outside of the United States please call ahead to get shipping info.

Standard Shipping Charges
Currently NaturaLuxuries uses USPS priority mail for shipping on all domestic orders. For orders under $40.00, there is a $7.00 shipping charge. For orders over $40, shipping is free.

Return Policy
Due to the nature of our business, please be advised that all sales are final and are not subject to return. If your package arrives damaged or if you receive an incorrect item, your claim must be received within 48 hours from the date you received your order. Damaged items must be unused. Shipping and handling fees are non-refundable. No Cash Refunds.

Privacy Policy
Your privacy is important to us. In no way will NaturaLuxuries share your information with a third party. NaturaLuxuries uses the information you provide when placing an order only to complete your order. Your e-mail will be used to send your order & shipping confirmation, as well as any other relevant order information.

NaturaLuxuries will send you e-mails in regards to any promotions we may have or to keep you updated on new products. Again, NaturaLuxuries values your privacy, and we will not share your information with a third party.

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